Terms & Legal Notices

Privacy Policy

We respect your privacy and are committed to handling personal data responsibly, securely, and transparently.

1. Information We Process

When you use Klax!, we may process basic account and business information, platform usage information, support communications, and technical data required to provide and secure the service.

Content submitted through Klax! on behalf of an organization is generally processed according to that organization’s instructions and the applicable Data Processing Agreement.

2. How We Use Personal Data

Personal data may be used to:

Provide and administer Klax!
Manage user accounts and access
Maintain platform security and reliability
Provide customer support
Manage subscriptions, billing and business communications
Meet applicable legal and regulatory requirements

3. AI & Customer Content

Customer content is processed to provide the requested Klax! functionality. Customer content is not used by SELISE Group AG to train or fine-tune AI models.

4. Data Protection

We maintain appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration or disclosure.

Access to personal data is limited to authorized personnel and service providers where necessary to operate and support the service.

5. Data Retention

Personal data is retained only for as long as necessary for the relevant purpose or as required by applicable legal, contractual, security or regulatory obligations.

6. Cookies

Klax! uses technologies necessary for authentication, security, session management and platform operation.

Our public website may also use optional analytics or marketing cookies. Where required, these are only used based on your cookie preferences.

7. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction, portability, objection and withdrawal of consent.

You may also have the right to contact the relevant data protection authority.

8. Privacy & Data Protection

SELISE Group AG is responsible for the personal data it processes as a controller. Our privacy practices are designed to support applicable data protection requirements, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).